Global Customer Success Lead
Craig graduated Magna Cum Laude with Honors from Florida Gulf Coast University with a degree in Resort and Hospitality Management. His career prior to curate was in the luxury hospitality field of Country Clubs and Hotels. Craig was with Four Seasons Hotels and Resorts for 8 years prior to joining Curate which allowed him to live and work in 8 different cities across 3 countries. This experience lead to his unique skill set in being able to develop a relationship with customers on a truly personal level very quickly. His passion to help users to have the best experience possible has lead him to be a tremendous leader of our Customer Success Team.”I am originally from St Louis, but have lived in 8 cities in the past 8 years prior to moving back to STL.
“I have been married to my beautiful wife Marie for 2 years. When I am not working you can find me out hitting the links at the nearest golf course. My #1 tip for event professionals is to focus on making a connection with the client during the consultation, rather than try to make a sale. Many clients are coming to you with one of the most important events of their life, and they need to know not only that they can trust you, but that you truly care. Learn about what makes them them. This will not only help with the connection, but it will also allow you to see the event’s vision from their eyes. When you make that connection up front, you’ll have clients raving about the incredible customer service you provided from the moment they met you.”